Importing goods into Australia is a critical step for many businesses, but it comes with a major hurdle: customs clearance. Without the right paperwork, duties paid, and regulations followed, shipments can be delayed, seized, or face costly penalties. For businesses that rely on timely deliveries, this creates unnecessary stress and risk.
The solution? Partnering with experts in customs clearance in Melbourne who understand the complexities of Australian Border Force regulations, import duties, and quarantine checks.
At EGL – Emerald Global Logistics, we help businesses simplify customs clearance, ensuring goods move smoothly from international ports to local warehouses. With years of experience in freight forwarding and supply chain services, we act as your trusted partner in navigating the process.
Customs clearance is the process of preparing and submitting the documentation required to allow goods to enter a country. It includes:
Declaration of goods to border authorities.
Calculation and payment of duties, tariffs, and GST.
Compliance checks with quarantine and safety regulations.
Approval for release of goods for delivery.
For Melbourne-based businesses, this process typically involves coordination with the Port of Melbourne, customs brokers, and logistics providers.
Melbourne is Australia’s busiest port, handling over 30% of the nation’s containerised trade. This volume creates both opportunity and complexity:
High volumes mean stricter inspections and documentation checks.
Errors can result in costly delays and demurrage fees.
Efficient clearance ensures faster port-to-door delivery.
By choosing professional clearance services, businesses reduce risks, cut costs, and ensure compliance with Australian trade laws.
Working with experienced customs brokers provides key advantages:
Time Savings: Avoid delays caused by missing or incorrect documents.
Cost Efficiency: Minimise duties through correct tariff classifications.
Risk Reduction: Ensure compliance with Australian Border Force and AQIS regulations.
End-to-End Logistics: Combine customs clearance with freight forwarding for a streamlined supply chain.
Expert Advice: Guidance on duty concessions, free trade agreements, and GST exemptions.
Here’s a simplified breakdown of the process:
Document Preparation
Import declaration, invoices, and packing lists are submitted.
Tariff Classification
Goods are classified under the correct HS code for duty calculation.
Duty and Tax Calculation
Import duty, GST, and any other fees are determined.
Customs Lodgement
Declarations are lodged with the Australian Border Force.
Inspection (if required)
Quarantine or security inspections may be carried out.
Cargo Release
Once approved, goods are cleared for delivery.
At EGL – Emerald Global Logistics, we manage each step to ensure accuracy and speed.
The cost depends on several factors:
Type of goods (standard, restricted, or hazardous).
Value of goods (which impacts duties and GST).
Container size (20ft vs. 40ft, FCL vs. LCL).
Inspection fees if goods are held for quarantine checks.
👉 Tip: Partnering with a trusted logistics provider helps reduce hidden costs and avoid unnecessary delays.
To make the process efficient, follow these tips:
Submit accurate documentation early.
Know tariff classifications before shipping.
Check import restrictions for specific goods.
Work with licensed customs brokers.
Use digital tracking tools for full visibility.
Incorrect paperwork leading to shipment delays.
Under-declaring goods value, risking fines and audits.
Choosing the wrong HS code, which can increase duties.
Failing to meet biosecurity requirements for agricultural imports.
Not budgeting for customs duties and GST.
Customs clearance is vital for businesses across multiple sectors:
Retail & E-commerce: Importing consumer goods from Asia or Europe.
Manufacturing: Bringing in machinery, parts, or raw materials.
Food & Beverage: Managing imports that require strict biosecurity checks.
Pharmaceuticals: Ensuring compliance with medical and health regulations.
At EGL – Emerald Global Logistics, we tailor clearance solutions for each industry, ensuring compliance and efficiency.
With decades of experience, EGL provides businesses in Melbourne and across Australia with reliable customs clearance and freight forwarding solutions. Our services include:
Licensed customs brokerage.
Freight forwarding and container shipping.
Port to door delivery.
Warehousing and distribution.
Tailored supply chain solutions.
We combine expert knowledge with practical solutions to streamline the import process.
Typically 1–3 days, but delays may occur during peak periods or if inspections are required.
Costs vary depending on cargo type, container size, and duty rates. Requesting a quote gives the most accurate estimate.
Yes, but it’s complex and risky. Licensed customs brokers ensure compliance and reduce delays.
Common documents include invoices, packing lists, bills of lading, and import permits.
Yes, EGL offers full customs clearance services for both imports and exports.
Efficient customs clearance in Melbourne is essential for businesses that want smooth, reliable supply chains. By avoiding delays, reducing costs, and ensuring compliance, companies can focus on growth while leaving the paperwork to the experts.
At EGL – Emerald Global Logistics, we simplify the process with tailored customs and freight forwarding solutions. If you’re ready to take the stress out of importing, contact us today for expert support.